Return Policy

  • Returns should be postmarked within 7 days from the initial arrival date of your purchase. No Exceptions
  • Any return sent After the 7 days and without contacting us will NOT be refunded.
  • Shipping and handling costs are not refundable. Customers will be responsible for all shipping and re-shipping charges.
  • High Cotton Candle Company has the right to refuse the return of goods that do not meet the Return Policy requirements detailed above.
  • No returns on Special Orders or Custom Items.

We also suggest getting a tracking number for return products as we are not responsible for any lost package in transit.